Singapore Prisons Department achieves ISO 9001:2000

            
On 20 February 2003, Singapore Prisons Department’s Rehabilitation Classification Process was certified as being in compliance with the ISO 9001:2000 standard. The Classification Process is a key process towards achieving the Department’s mission of protecting society through the safe custody and rehabilitation of offenders. Having a good system of classifying our inmates allows the Department to make better use of our limited resources to achieve the best results. Since its implementation in October 2000, 12000 inmates have gone through the required rehabilitation classification interview. 

Preparation work began in August 2002 and culminated with an external audit conducted by Certification International in February 2003. The Classification Unit was commended for its sustained commitment to the work processes, On-the-Job-Training programmes and feedback mechanisms. 

               
ISO 9000 is one of the most recognised series of standards across the world. It is a series of international standards developed to assist organisations design, develop and implement effective quality management systems. ISO 9000 has been accepted as a national standard by more than 100 countries, including Singapore. By seeking to certify the Classification Process with the ISO 9001: 2000 standard, we can achieve our mission through world-class standards. We are also achieving our vision of becoming an exemplary prison system.

Caption:

Prisons' Classification Unit, with its officers-in-charge, Ms Debbie Ng (front row, 2nd from right) & some of the internal auditor.